EMS & Fire Training Software

Your Day Zero platform for rolling out

Pipeline is there from the first meeting, the first trainee, the first policy draft - helping fire & EMS organizations take initiatives from idea to implementation to impact.

Pipeline has helped train over 15,000 providers

Pipeline is there from the first meeting, the first trainee, the first policy draft - helping fire & EMS organizations take initiatives from idea to implementation to impact.

Pro EMS Suffield EMS Lifeline EMS UMASS Memorial Healthcare

The Problem

Every fire & EMS organization has great ideas.

There are amazing providers with tons of knowledge. The industry is fast-moving with great new ideas. EMS and fire are full of passionate people who want to make things better.

However — there's fragmented advice. New protocols, training revamps, safety culture, after actions — the intent is always there. But teams get stuck on where to start, how to track progress, and how to prove results. The work drags on. Champions burn out. The next admin team inherits another blank slate.

  • Where do we start? There are all sorts of great ideas floating around, but no clear path to get from idea to execution — while trying to figure out how to make a culture change.
  • How do we track progress? Even with the best of intentions, without a clear system to track progress, things fall through the cracks. Important tasks get forgotten, and it's hard to see how far we've come.
  • How do we adapt? Once we've charted the course and tracked our progress, how do we adjust our strategies to stay on track and continue to grow? How do we show medical direction that things are working?

The Solution

A Complete Ecosystem for Training, Learning, & Developing

Pipeline connects every aspect of EMS development — from initial field training through career-long competency management. Each phase builds on the last, creating a continuous cycle of improvement that survives leadership changes and drives measurable outcomes.

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Field Training
Get your field training program off the ground. Deliver it with consistency & establish a new baseline for your fire & EMS providers while ensuring FTO compliance.
Continued Competencies
Build on your baseline to ensure training is consistent and completed by your providers. Track every part of training - from operational to clinical to tactical.
Progressive Protocols
From whole blood product to ultrasound to RSI - roll out progressive protocols from operations to clinical with 100% certainty - including med control buy-in.
After Action Analysis
Automate your feedback when a major incident happens - and actually learn from these incidents - by getting automated training recommendations.
Policy Development
Codify what you are learning and how you are training by getting automatic policy recommendations - then ensure provider acknowledgement AND compliance.
Provider Wellness
Be proactive to your provider's wellness. Target overworked providers and respond based on provider call responses (beta feature).

The Implementation

We're with you every step of the way.

It's hard to call us a software company. We're EMS people first. Our team has been in your shoes, and we know what it takes to get things done. That's why we offer hands-on implementation support as well as ongoing maintenance.

Needs Assessment

We start with a conversation to see where you are now, where you want to go, and how we've helped others get there.

Expert Rollout

Our EMS-experienced team will guide you through setup, configuration, and training to ensure a smooth launch.

Ongoing Support

We're here for the long haul. Our team provides continuous support, updates, and training to ensure your success.

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We have been longtime users of Pipeline and it has been the centerpiece of our training program from the outset. There is no better product on the market for organizing and auditing EMS field training.

Thomas Wobby
Director of Operations, Pro EMS

Change the conversation from how do we roll this out, to when do we roll this out.

We're experts in helping public sector organizations implement initiatives that drive real results.

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